Get in touch
Whether you have a question about an order, our products, or simply want to say hello, we're here to help. Explore our most common support resources below or get in touch directly.
Customer Service
Complete the form below and we'll get back to you as soon as possible.
Frequently asked questions
Where are your treats made?
All of our treats are proudly made in Canada in small batches using thoughtfully sourced ingredients and a hands-on approach to quality.
What ingredients do you use?
Our beef is sourced from Alberta and carefully air dried to create a simple, protein-rich treat dogs naturally love. We believe in keeping things honest and uncomplicated with no unnecessary fillers or artificial preservatives.
How long do the treats last?
Our treats are best enjoyed within 6–12 months when stored in a cool, dry place. That said, most dogs tend to make them disappear much sooner than that. For maximum freshness, reseal the bag after opening and stock up early for your next order.
Do your treats need to be refrigerated?
No refrigeration is required. Simply store them in a cool, dry place and keep the bag sealed after opening. Refrigeration is perfectly fine too and may help extend freshness even longer.
Are your treats suitable for all dog breeds?
Yes. Our treats are suitable for dogs of all sizes and breeds. As with any treat, we recommend supervising your dog while enjoying them and serving appropriately sized portions.
How long does shipping take?
We ship across Canada. Delivery times vary by location, but most orders are processed within 1–3 business days before shipping.