Refund policy

We take pride in the quality of our products and want you to feel confident when shopping with us.

Returns

Due to the nature of pet food products, we are unable to accept returns of opened items.

If your order arrives damaged, incorrect, or if there is an issue with your purchase, please contact us within 14 days of delivery and we will do our best to make it right.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us with:

• Your order number
• A brief description of the issue
• Photos of the product and packaging (if applicable)

This helps us resolve the issue as quickly as possible.

Refunds

Approved refunds will be issued to the original method of payment. Please allow several business days for the refund to appear on your statement depending on your financial institution.

Questions?

If you have any questions regarding shipping, returns, or your order, we'd love to hear from you.

Contact us at: info@thewholesomepetco.com

or visit our Contact page for additional support.